Privacy Policy

Effective Date: June 25, 2025

Thank you for visiting Pinnacle Roofing Group LLC’s (“we,” “us,” or “our”) website. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website. By accessing or using our website, you agree to the terms and conditions of this Privacy Policy.

1. Information Collection and Use

1.1 Personal Information

We may collect personal information from you when you voluntarily provide it to us through our website. This may include, but is not limited to, your name, email address, phone number, and any other information you choose to provide.

1.2 Use of Personal Information

We may use your personal information for the following purposes:

  • To respond to your inquiries or provide information you requested.
  • To process and fulfill your requests for services or products.
  • To communicate with you regarding our services, promotions, or updates.
  • To improve our website and enhance your user experience.
  • To comply with applicable laws, regulations, or legal obligations.

1.3 Data Sharing Restrictions

We will not share your phone number or mobile information with third parties for marketing or promotional purposes under any circumstances.
Data sharing is strictly limited to what is necessary for operating our services and as required by law.
We do not transfer your personal information to any external organizations under any circumstances.
Third-Party Information Sharing

We do not share your personal information with third parties except as required by law.
Security Measures

We implement strict policies and security measures to prevent unauthorized sharing of your data.
Consumer Rights and Contact Information

You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE to any message you receive.
If you have any questions or concerns, please contact us at [email protected] or 386-631-5566.

2. Handling of Phone Numbers

2.1 Statement of Non-Sharing

We do not share your personal information with third parties except as required by law or as necessary to provide our services.

2.2 Text Message Frequency

We may use your phone number to send text messages for various purposes, including but not limited to appointment reminders, service updates, promotional offers, and responses to inquiries. The frequency of text messages may vary, but on average, we send approximately five text messages per month or in response to inquiries.

2.3 Message and Data Rates May Apply Disclosure

When you provide your phone number for text message communication, you acknowledge that standard message and data rates may apply according to your service plan with your mobile carrier. You are responsible for any costs or fees associated with text message usage.

2.4 If you Need Help 

For help, reply HELP to any message you receive.

3. Information Security

You will receive informational and account-related messages regarding your registration and inquiries. You may receive account alerts, service updates, or responses to your inquiries via text message.

 

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

5. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. It is your responsibility to review this Privacy Policy periodically for any updates.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Pinnacle Roofing Group LLC
1708 lexington green lane
sanford, fl, 32771
[email protected]